These bookcases are FANTASTIC. Of the seven I have purchased, one came with an incorrect part that I cannot purchase at my local hardware store. I immediately contacted customer service, who sent me an e-mail three days later saying they needed pictures and proof of purchase. So I sent them immediately and heard nothing back. Just as I was about to give up, the correct part arrived. They have an e-mail only customer service contact, no phone number. So, if you need a replacement part, send a picture of the necessary part and proof of purchase, and you will cut the response time in half. I reduced the stars to four because of their customer service; the chance you will need them is slim, but their lack of communication is very frustrating if you do.The bookcase is solid, sturdy, attractive looking, and looks great sitting side-by-side. They are straightforward to assemble. I am 69 and have no problem putting them together myself (pay attention to the holes and ensure they are all on the same side). They are heavy, so getting them upright may be challenging (I put them together on the dining room table and then pivot them upward).We plan on replacing all of our bookcases with these. They are just amazing for the price. They are also narrow, which is a bonus because they will fit in more places. For example, we were able to put one behind a door in a bedroom, giving the room more storage space. We also fit one into the kitchen area, giving me a real bookcase for all of my cookbooks, which is a major plus!
Rating:
[4 of 5 Stars!]