I purchased FIVE of these bottles, absolutely LOVE them; however, on two bottles, the straws have stretched and no longer stay in place. Two other straws are loosing also and I have to keep reattaching when unscrewing the cap (they fall out in the bottle). I contacted Customer Service for this company after reading one customer review that stated if the product is under warranty they will gladly replace the product (they do not provide replacement parts). Waiting to hear back from them. The description for the product states it lasts TWELVE YEARS; however if the straw will no longer fit, it basically has lasted ONE YEAR for me. Very misleading for customers.
Rating: [5 of 5 Stars!]