Genius Tools 120mm Two-Arm Gear Puller - KA-2120

Limited Lifetime Warranty

a. All GENIUS brand products are warranted against defects in materials and workmanship for the expected usable life of the product.

b. Any tool that fails to give satisfactory service due to defective materials or workmanship will, after inspection, be repaired or replaced free of charge with a new or reconditioned product, provided it is shipped prepaid to GENIUS Tools service center along with a copy of proof of purchase.

c. At the discretion of GENIUS Tools, a refund may also be provided to customer in form of credit with an amount equal to the original purchase price.

d. All claimed defective tools must be returned to the place of purchase. A copy of the invoice proving the date of purchase from the distributor will be required in the event of a warranty claim. The warranty period takes effect from the date of purchase and only extends to the original customer and cannot be transferred or assigned.

e. Consumable products are warranted, at the time of sale only, against defects in workmanship or materials that prevent their use. Consumable products are goods reasonably expected to be used up or damaged during use.

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Limited Warranty

a. All Torque Wrenches (exclude torque calibration), Torque Multipliers, Torque Screwdrivers, and all Air Powered, Electric Powered & Battery Powered Tools are only parts warranted for a period of one year. For regions where GENIUS Tools does not have its own service center, GENIUS Tools will supply 2% spare parts free of charge to the distributor for repair and maintenance.

b. Moving parts of Ratchets, Hinge Handles, Speed Handles, Sliding T-handles, Impact Drivers, Adjustable Wrenches, and Pipe Wrenches are warranted against defects in material and workmanship for the life of the product. This warranty is limited to the repair and replacement, without charge, of said moving parts and is not valid on any irreparable damage sustained on the main bodies of these tools. This warranty does not cover damage attributable to normal wear and tear. Warranty does not cover associated shipping and handling costs.

c. Warranty will be voided if the damage has occurred due to accident, abuse, misuse, neglect or modification. Upon inspection and approval, GENIUS Tools, at its option, will repair or replace any defective parts and charge parts and labor costs.

d. GENIUS Tools will also charge shipping and labor costs if the returned product requires regular maintenance only.

e. GENIUS Tools products used on assembly process have a limited 60-Day warranty, from the date of purchase, against defects in material and workmanship.

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Non-Warranty

a. Due to the nature of the product, the following products are not covered by any warranty: Reducing Adapters, Thin Wall Sockets, Swivel Sockets, Impact Universal Joints, Wobble Extension Bars, Stud Bolt Sockets, Torque Calibration, Cutting Tools, Extractors, Files, Picks, Punches, Chisels, Spanner Bits, Batteries, Tool Storage, plastic- or rubber-made materials such as handles, items that are 6.35mm in size and under and discontinued items. For more information on discontinued items, please see Return & Exchange Policy section.

b. GENIUS Tools does not provide warranty for products labeled other than GENIUS.

c. No warranty consideration can be made if the initial inspection shows that the tool has been abused, misused, neglected, altered, improperly maintained or worn out from use. Broken handles, bent shafts, snipe or hammer marks also void warranty. Figure 1, 2, 3, 4 and as such are not covered by any warranty.

d. Consumable products are goods reasonably expected to be used up or damaged during use.               

               Figure 1: 

Broken screwdriver tips and bent shanks are the result of using screwdrivers as pry bars, punches, chisels or levers

               Figure 2: 

All products that have been worn, altered, neglected, abused, or misused, are not under warranty

               Figure 3: 

The length of a tool is designed to furnish suitable stress levels. Use pipes or other devices on any of the tools to increase leverage may put stress and fatigue on a tool which are beyond the design of the tool. When this happens, the tool can break.

                Figure 4:

Use hand sockets with an impact or power wrench can wear out the sockets and cause peened metal around the drive