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Customer Reviews
5 out of 5
5 stars
34
4 stars
6
3 stars
0
2 stars
0
1 stars
0
Items 1 - 20 of 40 reviews
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By Shannon
Date: June 09, 2023
Order this to replace for my hot tub. It is smaller but works beautifully. Easy to install!!
Rating: [5 of 5 Stars!]
By Larry S.
Date: June 02, 2023
Flow rate is too slow
Rating: [5 of 5 Stars!]
By john
Date: May 24, 2023
Spa
Rating: [4 of 5 Stars!]
By michael brown
Date: December 24, 2022
Pump itself is fine however seller did not include wiring clips, so installation was a pain. trying to install to computer board without clips is impossible. had to us old pump clips and they wouldn't stay attached. Understand they cost pennies but non electricians don't have them laying around much less the tools to secure them to wire. This would have been 5 stars if they didn't cheap out on clips, I would have happily paid the extra quarter for them installed. Every other pump I have replaced had them. I have had tub for 22 years, and I've replaced at least 6 pumps.
Rating: [4 of 5 Stars!]
By Shane
Date: November 10, 2022
Product worked great
Rating: [5 of 5 Stars!]
By Cathy Garner
Date: October 29, 2022
We ordered this pump because it is the recommended replacement model for our Hot Springs spa. I ordered a replacement pump on an older Hot Springs spa about 5 years ago, and received a pump the same physical size and wattage as the original. That replacement job went quickly.Not so with this pump. At first I thought the wrong pump had been delivered, because it is significantly smaller than the original. But this model pump is indeed the factory recommended replacement pump. It was even manufactured in the same factory in Hungary as the original.The main issue is that it is necessary to add a longer hose to the intake (the connection at the center of the end of the pump). This is the easiest way to adjust for the physically smaller size of this pump. To replace the hose, you either need to drain the spa, or get a friend to hold their fingers over the hose and pump openings while you connect the hoses and position the clamps. It's pretty hard to do that with just two hands.Another issue is that the rated power for this pump is less than the original. Is it more efficient, pumping the same volume on less power? Maybe, but the pumps do not specify flow rate and power in the same terms so it is very difficult to compare by the specs. The same temperature setting on the heater produces the same water temperature, but that's another indirect indicator.The new pump has been working fine for a month. The first pump worked fine for 15 years. I guess we'll find out in 10-15 years whether this smaller, lower-power pump lasts as long as the original.
Rating: [4 of 5 Stars!]
By Edward P Troy Jr
Date: September 11, 2022
Happy this worked. I had replaced pump and motor on hot tub but still experienced hot tub cutting of and not reaching temp. My brother read in other trouble shooting boards about replacing this item. We are back in service.
Rating: [5 of 5 Stars!]
By A Customer
Date: August 06, 2022
My 34 yr old hot tub
Rating: [5 of 5 Stars!]
By Kristin Aguirre
Date: July 20, 2022
Product is as described, and was a perfect replacement for our hot Springs spa Silent flo 5000 circulation pump. It only came with bare wires, and no connector terminals, but a quick trip to the hardware store solved this little issue. Pump runs well, and is super quiet.
Rating: [5 of 5 Stars!]
By Brittany Willis
Date: November 29, 2021
Replaced my old part perfectly. It was a bit smaller in size than the original part but it functions just the same.
Rating: [5 of 5 Stars!]
By pete holmes
Date: November 11, 2021
Fantastic guy to deal with ,excellent communication , great product ,thankyou
Rating: [5 of 5 Stars!]
By MN Miller
Date: September 15, 2021
As far as I can tell this is identical to the pump being sold by the OEM. My guess is this is the OEM supplier, selling the same part under a different name. The casings, labels, everything appears to be the same. Purchase in confidence.
Rating: [5 of 5 Stars!]
By Emil B.
Date: August 09, 2021
Installation was easy, one month and working great. Old pump used external ground wire while new pump has internal ground wire. Very quiet, hope it last 9 years like the original.
Rating: [5 of 5 Stars!]
By Amber
Date: July 18, 2021
Great so far and easy to swap with the old one
Rating: [5 of 5 Stars!]
By Wade W.
Date: June 21, 2021
Newer model of pump kinda made it more difficult to reinstall, but cant complain... working great.
Rating: [4 of 5 Stars!]
By whytespyder
Date: April 29, 2021
Really good replacement for the factory install. Very quiet.
Rating: [5 of 5 Stars!]
By A Customer
Date: March 20, 2021
Exact fit, plug and play.
Rating: [5 of 5 Stars!]
By Kathi S.
Date: March 01, 2021
Finally made contact with Seller and they sent a replacement pump out. Received it and replaced in Spa ... Working Fine Now. Advice: Don't Give Up Contacting Seller ... Be Persistent. They Were Very Accommodating Once Able To Reach.
Rating: [4 of 5 Stars!]
By Chris Aiosa
Date: February 09, 2021
Great product. Work as listed direct replacement for my 99 hot springs sovereign hot tub. Got the hot tub for free and this was the first major thing to go after fixing the leaks had to replace the clear tubing since it was as stiff as the pvc so no problem hooking this up broke a couple barbed fittings on the hot tub side after trying to twist the tube in now all of its new!
Rating: [5 of 5 Stars!]
By Teri N
Date: September 26, 2020
Minimal downtime and didn't require a service call. Easy to install and works great!
Rating: [5 of 5 Stars!]
Items 1 - 20 of 40 reviews
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