Product was assumed to be soft so you can roll on it. This item is hard as a rock and very uncomfortable to use. I will try to return item it is just terrible.

This product has the very toxic smell, so if you have allergies it can trigger them. I got headache...In warm room it was very strong. I tied to returned this product. The company Therapy Connecion at HPMS, is working only on Mon. till Fri. 9-5! Then it took me 3 phone calls to allow me to return the product to them. I had to write e-mail to their supplier that i'm not satisfied with the product! Then, they coudn't find the order and it took couple of phone calls to wait for the warehouse to respond back to the office what is in the package that i send. Then they claimed that its nothing wrong with the product and they will charge me 20% restocking fee, which is about 9 dollars! They will send this product back to someone for sure, so they still get their money, but the policy is restocking fee so read everything before you order otherwise its going to cost you. I ready don't like this company because how they misrepresented the product, and they deal with you like it your fault... Its badly micromanaged company, i will never order from them again. if i could i would give them zero star!