It did an outstanding for a small basement. Easy to use and empty contents. Quiet. But the pump burned out after about 18 months of occasional use, past the warranty. However, the company has an excellent customer support page and promptly sent me a replacement anyway. Hope it's not a flaw, it is a great machine while it works.UPDATE: the replacement arrived quickly with great customer service. I'm going to weigh on the side of the problem being a random glitch and change the review to 5 stars. If the replacement burns out too, I'll be back. But for now the customer service is outstanding and it gets the job done.
Rating: [5 of 5 Stars!]