Like other reviews, my tree was crooked when it arrived. I simply bent it to be straighter. It took me over an hour to fluff and repair the branches. I used scissors and pliers to cut off loose wrappings on some branches and bend the hook ends closed. I also secured several pinecones that were loose. The pinecones are actually attached with wire, so I simply tightened them. After all this, I do like this little 30-inch tree. It's not perfect, but no real tree is either. I'm hoping it lasts for years and plan to use it for several holidays throughout the year.
Rating: [5 of 5 Stars!]