I purchased this idem at full price after reading all of the reviews on how easy it is to use and how well it holds. When I received it, I looking at the quality of it and seen it also had a hole with a screw to hold the umbrella firmly. In the bottom of the pkg was the bolt like thing to hold it firmly. I realized that it was not supposed to be detached. It was the screw and the plastic part that is part of the holder together and could see where it had broken off. It's still usable and will keep it because I don't want to go through that process. (Again)